FAQs
Event Registration
Q: How do I register for an event?
- A: Click here to view our new registration guide
- Includes screenshots and step-by-step instructions for registering:
- Yourself
- Someone else at your organization
- A group of individuals at your organization
Q: How do I Register for the Executive Conference?
- Click here to go to the 2026 Executive Conference registration page
- Click the register button and log in to your profile
- For any profile issues reach out to ECIA at membersupport@ecianow.org
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Complete registration and checkout
- If you have any discount codes you will use them on the payment screen, in the Add a Discount or Promotional Code section
- You will receive an order confirmation email and a registration details email
- For more information see the 7. Registration Confirmation section of our dedicated FAQ
Q: Who can I contact with questions?
- A: Please reach out to one of the following ECIA emails:
- Member Portal Login issues: membersupport@ecianow.org
- Registration issues: systemsupport@ecianow.org
- Billing/payment issues: systemsupport@ecianow.org
Events
Q: How do I find upcoming ECIA events?
- A: Under the “Upcoming Events” section on our home page.
- View a full list of all our events.
Q: Can I view past presentations?
- A: Yes.
- Executive Conference presentations are uploaded on our Events Mobile App.
- To download our app, search ECIA Event App in the App Store or Google Play.
- Presentations are posted under “Materials”.
- View our webinar presentations here.
Q: My company would like to become a sponsor. How do I learn more about sponsorship opportunities?
- A: There are a variety of sponsorship opportunities to fit various budgets and interests.
- To learn more about the different types of sponsorship opportunities, please contact Stephanie Tierney: stierney@ecianow.org
PACE Training Courses
Q: Where can I learn more about PACE?
Visit our PACE Overview page. From here you can:
- Sign in to your PACE courses (included with membership)
- Purchase courses (non-members)
- View details on course contents
Q: How Do I Access ECIA PACE Courses?
- Members: you will need to create an ECIA member profile to access PACE and other benefits included in your membership.
- Non-members: learn more about purchasing PACE courses here
Already have an ECIA Member Profile?
- Login at www.ecianow.org/PACE
Need to create an ECIA Member Profile?
- Click Create A Profile.
- Login at www.ecianow.org/PACE
Q: If there are 20 courses, why is it showing that I completed 21 courses?
- The 21st course is not an actual PACE course.
- This extra course appears on the accounts of legacy users - anyone that had an account migrated over from the previous learning management system (LMS) to the present one.
- Any users that have only created an account in the new LMS will show a maximum of 20 completed courses
Q: Where can I find the ECIA Member logo, so that I can add this to my company’s website?
Q: Some of my colleagues are receiving ECIA newsletters/mailings. How do I sign up so that I can start receiving them as well?
Q: How do I make a payment for membership dues, event registration, sponsorship, or anything else?
Payment Options
Q: Where can I view industry statistics?
Q: I would like to learn more about the different ECIA committees and becoming a participant.
Q: How can I become nominated to be on the Board of Directors, Foundation Board of Directors, or any other Standing Committees?
Q: My company would like to be featured in an upcoming ECIA press release.
Q: What are the best ways for my company to gain publicity from our ECIA membership?
Q: I have a great idea for ECIA. Who can I talk to?
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TrustedParts.com
Q: I am interested in listing my company on the TrustedParts.com site. How can I do this?
- A: To be listed on the TrustedParts.com site, please contact Victor Meijers for more information: vmeijers@ecianow.org.
Q: Is there an additional cost to be listed on the TrustedParts.com site?
- A: Yes, there is an additional cost to be listed on the TrustedParts.com site.
- View pricing and other information